Shipping & Delivery Policy

Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase.

Shipping costs are calculated during checkout based on:

Change of Mind Returns

• Timeframe: Within 7 days of receipt
• Condition: Original packaging, unused, resellable condition
• Shipping: Customer pays return shipping
• Refund: Store credit for future purchase
• Note: Shipping costs are NOT refunded

Warranty Returns

• Timeframe: Within 90 days of receipt
• Process: Submit warranty claim
• Shipping: Customer pre-pays; we reimburse on valid claims
• Processing: 7 days to process warranty claim
• Options: Refund to payment method, store credit, or replacement (if available)

Domestic: 2–7 days standard transit.

International: 4–22 days depending on courier and destination.

Dispatch: Orders dispatched within 2 business days after payment confirmation.

Warehouse operates Monday–Friday (standard business hours). Closed on national holidays. P.O. Box: postal services only. Military addresses: standard shipping available where applicable.

Upon dispatch, you will receive a tracking link to follow your shipment.

Damaged Parcels

1. 1 Reject parcel from courier if possible
2. 2 Contact customer service immediately
3. 3 Follow the next steps we provide

If delivery time exceeds the forecasted period, please contact us for investigation.

Sales tax is applied to the price of goods as displayed on the website.

Import duties & taxes for international shipments are pre-paid; no additional fees are due upon arrival.

Insurance: Parcels are insured for loss and damage up to the value stated by the courier. Damaged in transit or lost in transit: refund or replacement is processed after courier investigation.

We can accept cancellations at any time before dispatch. If an order has already been dispatched, please refer to our refund policy.

For all customer service enquiries, please visit our Contact page or reach us at:

+91-8740880054 · info@pujyapanditg.com